Anando's Blog - Prevent COM Surrogate from crashing in Windows Vista

Sunday, July 08, 2007

Prevent COM Surrogate from crashing in Windows Vista

Have you ever navigated to a folder full of video files in Windows Vista and you got the nasty error below ? Well, here is a solution to make this error go away.

It is believed that this error is caused by an incompatibility with Windows Vista from an outdated version of Nero burning software so update to the latest version of Nero (7.10.1.0), which was released on 5th July. If however, you wish to stick with your current version of Nero:

Navigate to "C:\Program Files\Common Files\Ahead\DSFilter"
Rename NeVideo.ax and NeVideoHD.ax to something like NeVideo.old and NeVideoHD.old . This will break Nero Showtime, but thats a minor inconvenience.

Good luck !

Sunday, July 08, 2007 1:08:35 PM (Mountain Daylight Time, UTC-06:00)

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